Welcome to Caspian Frames. By placing an order with us, you agree to the following terms and conditions:
Caspian Frames sells decorative frames and related products.
All transactions and orders are subject to these terms and conditions.
By using our services, you confirm that you have read, understood, and agreed to these terms.
Caspian Frames does not accept online or electronic payments. All orders must be arranged via email at [email protected].
Orders are confirmed only after we verify payment and order details via email.
We reserve the right to refuse or cancel any order at our discretion.
Orders are processed within 2–5 business days unless otherwise specified.
Standard shipping times:
Domestic: 5–10 business days
International: 10–20 business days
Shipping fees will be communicated at the time of order confirmation.
Caspian Frames is not responsible for delays caused by shipping carriers, customs clearance, or incorrect address information.
International customers are responsible for any customs duties, taxes, or additional charges.
Returns are accepted within 14 days of receiving the item, provided the product is unused, in original condition, and in original packaging.
Customized or personalized items are non-returnable unless defective or damaged.
Refunds will be processed offline after inspection and approval of returned items.
Damaged or defective items must be reported within 48 hours of delivery with supporting photos.
All images, designs, and content on Caspian Frames’ website and communications are owned by Caspian Frames and protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Caspian Frames is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
We are not responsible for delays or losses caused by shipping carriers, customs, or postal services.
Personal information collected for orders is used only for processing, shipping, and customer service purposes.
We do not share your information with third parties except for shipping or legal purposes.
For questions, concerns, or assistance, contact us at:
Email: [email protected].
