Caspian Frames respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
When you contact us or place an order via [email protected], we may collect the following information:
Name, email address, phone number, and shipping address
Order details, including purchased products and payment information (offline payments only)
Correspondence or inquiries sent to our email
We do not collect payment information online as we do not offer electronic payments.
We use your personal information for the following purposes:
To process and fulfill orders
To respond to your inquiries or requests
To provide customer support and updates regarding your orders
To improve our products and services
We do not sell or share your personal information with third parties for marketing purposes.
Your information may be shared only in the following cases:
With shipping carriers to deliver your orders
To comply with legal obligations or protect our rights
With service providers who assist us in running our business (e.g., IT services), under strict confidentiality agreements
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse.
You have the following rights regarding your personal information:
Access & Correction: You can request access to your personal information or request corrections.
Opt-Out of Marketing Emails: While we do not use your data for third-party marketing, you can opt out of any communications from us by sending an email to [email protected] with the subject line “Opt-Out.”
Deletion Request: You can request the deletion of your personal information by emailing [email protected]. We will comply unless we are required to retain certain information for legal or business purposes.
Caspian Frames does not collect personal information through website cookies. Any tracking or analytics are minimal and used only to improve the website experience.
We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request via [email protected].
For any questions, concerns, or requests regarding your personal information or this Privacy Policy:
Email: [email protected]
